Please read these Website Terms of Use ('Terms') carefully before using the websites owned and operated by Luca IQ, Inc. ('Company'), including the lucaiq.com website and domain name (the 'Sites'). By using the Sites in any manner, including but not limited to visiting or browsing the Sites, you agree to be bound by these Terms. By entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms and that you are of legal age to form a binding contract.
Scope of these Terms
These Terms govern your use of the Sites: the marketing pages, the interactive demonstration, and the other content published at lucaiq.com.
These Terms do not govern the Luca IQ platform. Access to the Luca IQ platform at app.lucaiq.com, and to any paid Luca IQ service, is governed by the separate written agreement signed between Luca IQ and the customer (the 'Customer Agreement'). If you are a Luca IQ customer, or an authorized user of a customer's account, the Customer Agreement governs your use of the platform, including fees, subscription and cancellation terms, data ownership and retention, confidentiality, security commitments, and service levels. The Customer Agreement controls in the event of any conflict with these Terms. Nothing in these Terms amends, limits, or supersedes it.
If you are not sure which agreement applies to you, write to us at hello@lucaiq.com and we will tell you.
Acceptance of Terms
The Sites are offered subject to acceptance without modification of these Terms and all other operating rules, policies and procedures that may be published from time to time on the Sites by Company. You represent and warrant that any information you submit through the Sites is accurate and truthful, and that your use of the Sites does not violate any applicable law or regulation. Company may, in its sole discretion, refuse access to the Sites to any person or entity. This provision is void where prohibited by law and the right to access the Sites is revoked in such jurisdictions.
Modification of these Terms
Company reserves the right, at its sole discretion, to modify or replace any of these Terms, or to change, suspend, or discontinue the Sites (including without limitation the availability of any feature or content) at any time by posting a notice on the Sites. Company may also impose limits on certain features or restrict your access to parts or all of the Sites without notice or liability. It is your responsibility to check these Terms periodically for changes. Your continued use of the Sites following the posting of any changes to these Terms constitutes acceptance of those changes.
Privacy
Company's current privacy policy is located at https://lucaiq.com/privacy-policy (the 'Privacy Policy') and is incorporated into these Terms by this reference. Our use of cookies and similar technologies on the Sites is described in our Cookie Policy. For inquiries in regard to the Privacy Policy, or to report a privacy-related problem, please contact hello@lucaiq.com
No professional advice
The Sites describe tax and accounting software and may include general information about tax preparation, filing, review, and firm workflow. That information is provided for general informational purposes only. It is not tax, legal, accounting, or other professional advice, it is not a substitute for the professional judgment of a licensed practitioner, and it does not create any professional or client relationship. Do not rely on anything published on the Sites in preparing, reviewing, or filing a return. Consult a qualified professional about your own circumstances.
The interactive demonstration
The Sites include an interactive demonstration that simulates the Luca IQ platform. The demonstration is illustrative only. It runs on fictitious sample data, it does not compute, prepare, review, or file a tax return, it is not connected to the live platform, and nothing shown in it is submitted to any taxing authority. Figures, documents, taxpayer names, and firm names shown in the demonstration are invented examples and do not describe any real person or return.
Do not enter real taxpayer information into the demonstration. It is not a secure environment for personal or client data, and it is not covered by the security commitments in the Customer Agreement. Never enter Social Security numbers, taxpayer identification numbers, financial account details, or other sensitive personal information into any part of the Sites except where we expressly ask for it.
Consent to receive electronic communications
By submitting your name, email address, postal or residential address, and/or phone number through a form on the Sites, including a demo request, a contact form, or a waitlist, you expressly consent to receive electronic and other communications from Company, over the short term and periodically, including email communications. These communications will be about Luca IQ, new product offers, promotions, and other matters. You may opt out of receiving electronic communications at any time by following the unsubscribe instructions contained in each communication, or by sending an email to hello@lucaiq.com. You agree that these electronic communications satisfy any legal requirements that communications or notices to you be in writing.
Rules and Conduct
You may not use the Sites for any purpose that is prohibited by these Terms. You are responsible for all of your activity in connection with the Sites. For purposes of these Terms, the term "Content" includes, without limitation, any advertisements, advice, suggestions, information, data, text, photographs, software, scripts, graphics, and interactive features generated, provided, or otherwise made accessible by Company or its partners on or through the Sites. By way of example, and not as a limitation, you shall not (and shall not permit any third party to) either (a) take any action or (b) submit any content on or through the Sites, that:
- infringes any intellectual property or other proprietary right of any other person or entity;
- is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortious, obscene, offensive, or profane;
- constitutes unauthorized or unsolicited advertising, junk or bulk e-mail ('spamming');
- involves commercial activities and/or sales without Company's prior written consent, such as contests, sweepstakes, barter, advertising, or pyramid schemes;
- contains software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit or interfere with the proper function of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any system, data, password or other information of Company or any third party; or
- impersonates any person or entity, including any employee or representative of Company.
Additionally, you shall not: (i) take any action that imposes or may impose (as determined by Company in its sole discretion) an unreasonable or disproportionately large load on Company's (or its third party providers') infrastructure; (ii) interfere or attempt to interfere with the proper working of the Sites; (iii) bypass any measures Company may use to prevent or restrict access to the Sites; (iv) run Maillist, Listserv, any form of auto-responder or "spam" on the Sites; or (v) use manual or automated software, devices, or other processes to "crawl" or "spider" any page of the Sites. You shall not (directly or indirectly): (i) decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Sites, except to the limited extent applicable laws specifically prohibit such restriction, (ii) modify, translate, or otherwise create derivative works of any part of the Sites, (iii) copy, rent, lease, distribute, or otherwise transfer any or all of the rights that you receive hereunder, or (iv) use or access the Sites in order to build a competitive product or service. You shall abide by all applicable local, state, national and international laws and regulations when using the Sites. Company reserves the right to remove any Content from the Sites at any time, for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content, or if Company is concerned that you may have violated these Terms), or for no reason at all.
Company and Site Content
You agree that the Sites contain Content specifically provided by Company or its partners and that such Content is protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws. You shall abide by all copyright notices, information, and restrictions contained in any Content accessed through the Sites. You shall not sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, create derivative works from, or otherwise exploit any Content or other proprietary rights not owned by you (i) without the consent of the respective owners or other valid right, and (ii) in any way that violates any third party right. You may, to the extent the Sites expressly authorize you to do so, download or copy the Content, and other items displayed on the Sites for download, for your internal business use only, provided that you maintain all copyright and other notices contained in such Content. Copying or storing of any Content for other than your internal business use is expressly prohibited without prior written permission from Company, or from the copyright holder identified in such Content's copyright notice.
Unsolicited submissions
If you send Company comments, suggestions, or ideas about the Sites or the interactive demonstration, through a form, by email, or otherwise, you agree that Company may use them without restriction and without compensation to you, and you assign to Company all right, title and interest in them.
This section is limited to submissions about the Sites. It does not apply to any data, document, workpaper, or output belonging to a Luca IQ customer or its clients, and it does not apply to feedback about the Luca IQ platform. Those are governed by the Customer Agreement.
License
Subject to your compliance with these Terms, Company grants you a non-exclusive, non-sublicensable, revocable, non-transferable license to access the Company websites (located at the following URL: https://lucaiq.com). No part of the Sites may be reproduced, duplicated, copied, modified, sold, resold, distributed, transmitted, or otherwise exploited for any commercial purpose without the prior express written consent of Company. All rights not expressly granted in these Terms are reserved by Company. Without limitation, these Terms grant you no rights to the intellectual property of Company or any other party, except as expressly stated in these Terms. The license granted in this section is conditioned on your compliance with these Terms. Your rights under this section will immediately terminate if, in the sole judgment of Company, you have breached any provision of these Terms.
Third-party links and services
The Sites contain links to websites and services operated by third parties, including our investors and partners, social media profiles, scheduling tools, and application forms. Those links are provided for convenience and do not imply endorsement, sponsorship, or any relationship beyond what is described on the Sites. Company does not control third-party websites or services and is not responsible for their content, availability, security, or practices. Their own terms and privacy policies govern your use of them.
Termination
Company may block or terminate your access to all or any part of the Sites at any time, with or without cause, with or without notice, effective immediately. All provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. Termination of your access to the Sites does not by itself terminate or affect the Customer Agreement, if you are a Luca IQ customer.
Warranty Disclaimer
Company makes no representations concerning any content contained in or accessed through the Sites, and Company will not be responsible or liable for the reliability, timeliness, quality, suitability, availability, accuracy, completeness, copyright compliance, legality or decency of any content or material contained in or accessed through the Sites. You should independently verify all content and other information that you access through the Sites. By using the Sites, you agree that Company shall not be responsible for (1) any content, (2) any person's reliance on any such content, whether or not correct, current and complete, or (3) the consequences of any action that you or any other person takes or fails to take based on any content or otherwise as a result of your use of the Sites. Your use of or reliance on any content is at your own risk.
THE SITES (INCLUDING, WITHOUT LIMITATION, ANY CONTENT) ARE PROVIDED "AS IS" AND "AS AVAILABLE" AND ARE WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. Company, and its directors, employees, agents, suppliers, partners and content providers do not warrant that: (a) the Sites will be secure or available at any particular time or location; (b) the use of the Sites will be secure, timely, uninterrupted or error-free, or operate in combination with any other hardware, software, system or data; (c) any defects or errors will be corrected; (d) any content or software available at or through the Sites is free of viruses or other harmful components; or (e) the results of using the Sites will meet your requirements or expectations. Your use of the Sites is solely at your own risk. The Sites may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications, and Company is not responsible for any delays, delivery failures, or other damage resulting from such problems. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
Indemnification
You shall defend, indemnify, and hold harmless Company, its affiliates and each of its, and its affiliates' employees, contractors, directors, suppliers and representatives from all liabilities, claims, and expenses, including reasonable attorneys' fees, that arise from or relate to (i) your use or misuse of, or access to, the Sites or their Content, or otherwise from any content that you submit to the Sites, or (ii) your violation of these Terms. Company reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with Company in asserting any available defenses.
Limitation of Liability
IN NO EVENT SHALL COMPANY, nor its directors, employees, agents, partners, suppliers or content providers, be liable under contract, tort, strict liability, negligence or any other legal or equitable theory with respect to the Sites (including, without limitation, any content) (i) for any lost profits, data loss, cost of procurement of substitute goods or services, or special, indirect, incidental, punitive, or consequential damages of any kind whatsoever (however arising), (ii) for any bugs, viruses, trojan horses, or the like (regardless of the source), (iii) for your reliance on the Sites, or (iv) for any direct damages in excess of (in the aggregate) one hundred U.S. Dollars ($100.00). Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
This section limits Company's liability arising from the Sites only. It does not limit, and has no bearing on, Company's liability under the Customer Agreement, which contains its own limitation of liability.
International Use
Company makes no representation that the Content is appropriate or available for use in locations outside of the United States, and accessing the Sites is prohibited from territories where such Content is illegal. If you access the Sites from other locations, you do so at your own initiative and are responsible for compliance with local laws.
Dispute Resolution
A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. You and Company agree that any cause of action arising out of or related to the Sites must commence within one (1) year after the cause of action arose; otherwise, such cause of action is permanently barred. These Terms shall be governed by and construed in accordance with the laws of the State of California, excluding its conflicts of law rules. Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in San Francisco County, California, using the English language in accordance with the Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ('JAMS') then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who shall be selected from the appropriate list of JAMS arbitrators in accordance with the Arbitration Rules and Procedures of JAMS. The prevailing party in the arbitration shall be entitled to receive reimbursement of its reasonable expenses (including reasonable attorneys' fees, expert witness fees and all other expenses) incurred in connection therewith. Judgment upon the award so rendered may be entered in a court having jurisdiction or application may be made to such court for judicial acceptance of any award and an order of enforcement, as the case may be. Notwithstanding the foregoing, each party shall have the right to institute an action in a court of proper jurisdiction for injunctive or other equitable relief pending a final decision by the arbitrator. For all purposes of these Terms, the parties consent to exclusive jurisdiction and venue in the United States Federal Courts located in the Northern District of California. Use of the Sites is not authorized in any jurisdiction that does not give effect to all provisions of these Terms, including without limitation, this section.
This section applies to disputes about the Sites only. A dispute arising under the Customer Agreement is governed by the dispute resolution provisions of that agreement.
Integration and Severability
These Terms are the entire agreement between you and Company with respect to your use of the Sites, and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and Company with respect to the Sites. They do not supersede, amend, or limit the Customer Agreement, which governs the Luca IQ platform and controls in the event of any conflict with these Terms. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.
General
Company shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Company's reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation. These Terms are personal to you, and are not assignable, transferable or sub-licensable by you except with Company's prior written consent. Company may assign, transfer or delegate any of its rights and obligations hereunder without consent. No agency, partnership, joint venture, or employment relationship is created as a result of these Terms and neither party has any authority of any kind to bind the other in any respect. All notices under these Terms will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by e-mail; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service.
Copyright and Trademark Notices
Unless otherwise indicated, these Terms and all Content provided by Company are copyright © 2024-2026 Luca IQ, Inc. All rights reserved.
Corrections
There may be information on the Sites that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Sites at any time, without prior notice.
Contact
You may contact Company by email to hello@lucaiq.com